By placing an order with InfoXtreme inc., you accept the documents below. They apply together. If one of them contradicts another, the document most specific to the service ordered prevails.
What applies to all our services
Terms of use ✅ In effect
The general rules that govern all our services: your account, your obligations, ours, and how an agreement comes to an end.
Privacy policy ✅ In effect
The personal information we collect, what we do with it, where it is kept and how to exercise your rights of access and correction. Written with regard to Quebec's Law 25 .
Cookie policy ✅ In effect
Which cookies our site places on your device, which ones are necessary, which ones wait for your consent, and how to change your mind at any time.
Return and refund policy ✅ In effect
What is taken back and what is not, depending on whether it is hardware, a recurring service or work billed by the hour.
What applies to a specific service
Web hosting, email and domain names ✅ In effect
What each plan includes, disk space and overage, site backups, availability, domain names, billing and what happens to your data when the service ends.
Cloud backup ✅ In effect
What is backed up and what is not, including folders synchronized with OneDrive or Google Drive, the frequency, the retention period and restoration.
IP telephony ✅ In effect
The phone system, SIP trunks, numbers, the 9-1-1 service and its limits, usage billing and annual licences.
What has not been written yet
Three services we offer do not yet have their own terms : managed IT services, video surveillance and web development. In the meantime, the general Terms of use and the written agreement signed with the client apply.
A signed agreement prevails
These documents are in addition to any written agreement signed between you and InfoXtreme inc. A signed agreement prevails over these terms.
Contact us
InfoXtreme inc.
4200, rue Principale
Saint-Félix-de-Valois (Quebec) J0K 2M0
Phone : 450 889-7163
Email : info@info-xtreme.com
Last updated: September 16, 2026.