{"id":6752,"date":"2026-09-09T00:59:50","date_gmt":"2026-09-09T04:59:50","guid":{"rendered":"https:\/\/info-xtreme.com\/conditions\/"},"modified":"2026-09-16T21:19:49","modified_gmt":"2026-09-17T01:19:49","slug":"conditions","status":"publish","type":"page","link":"https:\/\/info-xtreme.com\/en\/conditions\/","title":{"rendered":"Terms and policies"},"content":{"rendered":"
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Terms and policies<\/h2>\n

All our legal documents, by service<\/h4>\n <\/div>\n\t \n
Home<\/a> \/<\/i> <\/div>\n\t\t<\/div>\n\t\t\n <\/div>\n <\/div><\/div><\/div><\/div><\/div>
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By placing an order with InfoXtreme inc., you accept the documents below. They apply together.<\/strong> If one of them contradicts another, the document most specific to the service ordered prevails.<\/p>\n

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Documents marked \u26a0\ufe0f Draft<\/strong> have been written but not yet approved by management nor reviewed by a lawyer. They are published here for consultation and are not binding on anyone<\/strong> in their current state.<\/p>\n<\/div>\n

What applies to all our services<\/h2>\n
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Terms of use<\/a>   \u2705 In effect<\/span><\/p>\n

The general rules that govern all our services: your account, your obligations, ours, and how an agreement comes to an end.<\/p>\n<\/div>\n

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Privacy policy<\/a>   \u2705 In effect<\/span><\/p>\n

The personal information we collect, what we do with it, where it is kept and how to exercise your rights of access and correction. Written with regard to Quebec's Law 25<\/strong> .<\/p>\n<\/div>\n

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Politique d\u2019utilisation des t\u00e9moins<\/a>   \u2705 In effect<\/span><\/p>\n

Quels t\u00e9moins de connexion notre site d\u00e9pose sur votre appareil, lesquels sont n\u00e9cessaires, lesquels attendent votre accord, et comment changer d\u2019avis en tout temps.<\/p>\n<\/div>\n

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Return and refund policy<\/a>   \u26a0\ufe0f Draft<\/span><\/p>\n

What is taken back and what is not, depending on whether it is hardware, a recurring service or work billed by the hour.<\/p>\n<\/div>\n

What applies to a specific service<\/h2>\n
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Web hosting, email and domain names<\/a>   \u2705 In effect<\/span><\/p>\n

What each plan includes, disk space and overage, site backups, availability, domain names, billing and what happens to your data when the service ends.<\/p>\n<\/div>\n

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Cloud backup<\/a>   \u2705 In effect<\/span><\/p>\n

Ce qui est sauvegard\u00e9 et ce qui ne l\u2019est pas, dont les dossiers synchronis\u00e9s avec OneDrive ou Google Drive, la fr\u00e9quence, la dur\u00e9e de conservation et la restauration.<\/p>\n<\/div>\n

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IP telephony<\/a>   \u2705 In effect<\/span><\/p>\n

The phone system, SIP trunks, numbers, the 9-1-1 service<\/strong> and its limits, usage billing and annual licences.<\/p>\n<\/div>\n

What has not been written yet<\/h2>\n

Three services we offer do not yet have their own terms : managed IT services<\/strong>, video surveillance<\/strong> and web development<\/strong>. In the meantime, the general Terms of use and the written agreement signed with the client apply.<\/p>\n

A signed agreement prevails<\/h2>\n

These documents are in addition to any written agreement signed between you and InfoXtreme inc. A signed agreement prevails over these terms.<\/strong><\/p>\n

Contact us<\/h2>\n

InfoXtreme inc.
4200, rue Principale
Saint-F\u00e9lix-de-Valois (Quebec) J0K 2M0
Phone : 450 889-7163<\/a>
Email : info@info-xtreme.com<\/a><\/p>\n

Derni\u00e8re mise \u00e0 jour : 16 septembre 2026.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Conditions et politiques Tous nos documents juridiques, par service Home \/ En passant une commande chez InfoXtreme inc., vous acceptez les documents ci-dessous. Ils s\u2019appliquent ensemble. Si l\u2019un d\u2019eux contredit un autre, c\u2019est le document le plus pr\u00e9cis pour le service command\u00e9 qui l\u2019emporte. Les documents marqu\u00e9s \u26a0\ufe0f Brouillon sont r\u00e9dig\u00e9s mais n\u2019ont pas encore \u00e9t\u00e9 approuv\u00e9s par la direction ni relus par un juriste. 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