{"id":6752,"date":"2026-09-09T00:59:50","date_gmt":"2026-09-09T04:59:50","guid":{"rendered":"https:\/\/info-xtreme.com\/conditions\/"},"modified":"2026-09-28T17:15:04","modified_gmt":"2026-09-28T21:15:04","slug":"conditions","status":"publish","type":"page","link":"https:\/\/info-xtreme.com\/en\/conditions\/","title":{"rendered":"Terms and policies"},"content":{"rendered":"
\n
\n
\n

Terms and policies<\/h1>\n

All our legal documents, by service<\/h4>\n <\/div>\n\t \n
Home<\/a> \/<\/i> <\/div>\n\t\t<\/div>\n\t\t\n <\/div>\n <\/div><\/div><\/div><\/div><\/div>
<\/div>
\n\t
\n\t\t
\n\t\t\t

By placing an order with InfoXtreme inc., you accept the documents below. They apply together.<\/strong> If one of them contradicts another, the document most specific to the service ordered prevails.<\/p>\n

What applies to all our services<\/h2>\n
\n

Terms of use<\/a>   \u2705 In effect<\/span><\/p>\n

The general rules that govern all our services: your account, your obligations, ours, and how an agreement comes to an end.<\/p>\n<\/div>\n

\n

Privacy policy<\/a>   \u2705 In effect<\/span><\/p>\n

The personal information we collect, what we do with it, where it is kept and how to exercise your rights of access and correction. Written with regard to Quebec's Law 25<\/strong> .<\/p>\n<\/div>\n

\n

Cookie policy<\/a>   \u2705 In effect<\/span><\/p>\n

Which cookies our site places on your device, which ones are necessary, which ones wait for your consent, and how to change your mind at any time.<\/p>\n<\/div>\n

\n

Return and refund policy<\/a>   \u2705 In effect<\/span><\/p>\n

What is taken back and what is not, depending on whether it is hardware, a recurring service or work billed by the hour.<\/p>\n<\/div>\n

What applies to a specific service<\/h2>\n
\n

Web hosting, email and domain names<\/a>   \u2705 In effect<\/span><\/p>\n

What each plan includes, disk space and overage, site backups, availability, domain names, billing and what happens to your data when the service ends.<\/p>\n<\/div>\n

\n

Cloud backup<\/a>   \u2705 In effect<\/span><\/p>\n

What is backed up and what is not, including folders synchronized with OneDrive or Google Drive, the frequency, the retention period and restoration.<\/p>\n<\/div>\n

\n

IP telephony<\/a>   \u2705 In effect<\/span><\/p>\n

The phone system, SIP trunks, numbers, the 9-1-1 service<\/strong> and its limits, usage billing and annual licences.<\/p>\n<\/div>\n

What has not been written yet<\/h2>\n

Three services we offer do not yet have their own terms : managed IT services<\/strong>, video surveillance<\/strong> and web development<\/strong>. In the meantime, the general Terms of use and the written agreement signed with the client apply.<\/p>\n

A signed agreement prevails<\/h2>\n

These documents are in addition to any written agreement signed between you and InfoXtreme inc. A signed agreement prevails over these terms.<\/strong><\/p>\n

Contact us<\/h2>\n

InfoXtreme inc.
4200, rue Principale
Saint-F\u00e9lix-de-Valois (Quebec) J0K 2M0
Phone : 450 889-7163<\/a>
Email : info@info-xtreme.com<\/a><\/p>\n

Last updated: September 16, 2026.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Conditions et politiques Tous nos documents juridiques, par service Home \/ En passant une commande chez InfoXtreme inc., vous acceptez les documents ci-dessous. Ils s\u2019appliquent ensemble. Si l\u2019un d\u2019eux contredit un autre, c\u2019est le document le plus pr\u00e9cis pour le service command\u00e9 qui l\u2019emporte. Ce qui s\u2019applique \u00e0 tous nos services Conditions d\u2019utilisation   \u2705 En vigueur Les r\u00e8gles g\u00e9n\u00e9rales qui encadrent tous nos services [...]","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-vc.php","meta":{"footnotes":""},"class_list":["post-6752","page","type-page","status-publish","hentry"],"yoast_head":"Terms and policies - InfoXtreme<\/title>\n<meta name=\"description\" content=\"Toutes les conditions de service et politiques d\u2019InfoXtreme au m\u00eame endroit : utilisation, h\u00e9bergement, sauvegarde, t\u00e9l\u00e9phonie, confidentialit\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info-xtreme.com\/en\/conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions et politiques - InfoXtreme\" \/>\n<meta property=\"og:description\" content=\"Toutes les conditions de service et politiques d\u2019InfoXtreme au m\u00eame endroit : utilisation, h\u00e9bergement, sauvegarde, t\u00e9l\u00e9phonie, confidentialit\u00e9.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/info-xtreme.com\/en\/conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"InfoXtreme\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/InfoXtremeInc\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-28T21:15:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/info-xtreme.com\/wp-content\/uploads\/2025\/03\/Logo_InfoXtreme_OG_fb-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2500\" \/>\n\t<meta property=\"og:image:height\" content=\"1313\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/conditions\\\/\",\"url\":\"https:\\\/\\\/info-xtreme.com\\\/conditions\\\/\",\"name\":\"Conditions et politiques - InfoXtreme\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/#website\"},\"datePublished\":\"2026-09-09T04:59:50+00:00\",\"dateModified\":\"2026-09-28T21:15:04+00:00\",\"description\":\"Toutes les conditions de service et politiques d\u2019InfoXtreme au m\u00eame endroit : utilisation, h\u00e9bergement, sauvegarde, t\u00e9l\u00e9phonie, confidentialit\u00e9.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/info-xtreme.com\\\/conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/info-xtreme.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conditions et politiques\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/#website\",\"url\":\"https:\\\/\\\/info-xtreme.com\\\/\",\"name\":\"InfoXtreme\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/info-xtreme.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Organization\",\"LocalBusiness\"],\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/#organization\",\"name\":\"InfoXtreme\",\"url\":\"https:\\\/\\\/info-xtreme.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/info-xtreme.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/cropped-logoLongLarge_Plan-de-travail-1.png\",\"contentUrl\":\"https:\\\/\\\/info-xtreme.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/cropped-logoLongLarge_Plan-de-travail-1.png\",\"width\":209,\"height\":35,\"caption\":\"InfoXtreme\"},\"image\":{\"@id\":\"https:\\\/\\\/info-xtreme.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/InfoXtremeInc\"],\"address\":{\"@type\":\"PostalAddress\",\"streetAddress\":\"4200, rue Principale\",\"addressLocality\":\"Saint-F\u00e9lix-de-Valois\",\"addressRegion\":\"QC\",\"postalCode\":\"J0K 2M0\",\"addressCountry\":\"CA\"},\"telephone\":\"+1-450-889-7163\",\"email\":\"info@info-xtreme.com\",\"areaServed\":{\"@type\":\"AdministrativeArea\",\"name\":\"Lanaudi\u00e8re\"}}]}<\/script>","yoast_head_json":{"title":"Terms and policies - InfoXtreme","description":"All of InfoXtreme's terms of service and policies in one place: use, hosting, backup, telephony, privacy.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/info-xtreme.com\/en\/conditions\/","og_locale":"en_US","og_type":"article","og_title":"Conditions et politiques - InfoXtreme","og_description":"Toutes les conditions de service et politiques d\u2019InfoXtreme au m\u00eame endroit : utilisation, h\u00e9bergement, sauvegarde, t\u00e9l\u00e9phonie, confidentialit\u00e9.","og_url":"https:\/\/info-xtreme.com\/en\/conditions\/","og_site_name":"InfoXtreme","article_publisher":"https:\/\/www.facebook.com\/InfoXtremeInc","article_modified_time":"2026-09-28T21:15:04+00:00","og_image":[{"width":2500,"height":1313,"url":"https:\/\/info-xtreme.com\/wp-content\/uploads\/2025\/03\/Logo_InfoXtreme_OG_fb-01.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/info-xtreme.com\/conditions\/","url":"https:\/\/info-xtreme.com\/conditions\/","name":"Terms and policies - InfoXtreme","isPartOf":{"@id":"https:\/\/info-xtreme.com\/#website"},"datePublished":"2026-09-09T04:59:50+00:00","dateModified":"2026-09-28T21:15:04+00:00","description":"All of InfoXtreme's terms of service and policies in one place: use, hosting, backup, telephony, privacy.","breadcrumb":{"@id":"https:\/\/info-xtreme.com\/conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/info-xtreme.com\/conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/info-xtreme.com\/conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/info-xtreme.com\/"},{"@type":"ListItem","position":2,"name":"Conditions et politiques"}]},{"@type":"WebSite","@id":"https:\/\/info-xtreme.com\/#website","url":"https:\/\/info-xtreme.com\/","name":"InfoXtreme","description":"","publisher":{"@id":"https:\/\/info-xtreme.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/info-xtreme.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Organization","LocalBusiness"],"@id":"https:\/\/info-xtreme.com\/#organization","name":"InfoXtreme","url":"https:\/\/info-xtreme.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/info-xtreme.com\/#\/schema\/logo\/image\/","url":"https:\/\/info-xtreme.com\/wp-content\/uploads\/2026\/05\/cropped-logoLongLarge_Plan-de-travail-1.png","contentUrl":"https:\/\/info-xtreme.com\/wp-content\/uploads\/2026\/05\/cropped-logoLongLarge_Plan-de-travail-1.png","width":209,"height":35,"caption":"InfoXtreme"},"image":{"@id":"https:\/\/info-xtreme.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/InfoXtremeInc"],"address":{"@type":"PostalAddress","streetAddress":"4200, rue Principale","addressLocality":"Saint-F\u00e9lix-de-Valois","addressRegion":"QC","postalCode":"J0K 2M0","addressCountry":"CA"},"telephone":"+1-450-889-7163","email":"info@info-xtreme.com","areaServed":{"@type":"AdministrativeArea","name":"Lanaudi\u00e8re"}}]}},"_links":{"self":[{"href":"https:\/\/info-xtreme.com\/en\/wp-json\/wp\/v2\/pages\/6752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info-xtreme.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/info-xtreme.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/info-xtreme.com\/en\/wp-json\/wp\/v2\/comments?post=6752"}],"version-history":[{"count":9,"href":"https:\/\/info-xtreme.com\/en\/wp-json\/wp\/v2\/pages\/6752\/revisions"}],"predecessor-version":[{"id":6886,"href":"https:\/\/info-xtreme.com\/en\/wp-json\/wp\/v2\/pages\/6752\/revisions\/6886"}],"wp:attachment":[{"href":"https:\/\/info-xtreme.com\/en\/wp-json\/wp\/v2\/media?parent=6752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}